Careers

We are a highly qualified team of consultant gynaecologists, sonographers, nursing staff and dieticians ; all specialising in female health. Our employees work in an elegant, comfortable and friendly environment.

Our current vacancies are listed below, if you have the relevant skills and would like to join our team you can apply online using the form below or email info@thesurreyparkclinic.co.uk

Vacancies

 

Job Title: Medical Secretary / Reception [click to view details]

Accountable to:  Clinic Manager

Job Summary:

  • To perform secretarial duties for consultants as appropriate
  • To cover reception duties
  • To support and cover for Clinic Manager
  • To liaise with patients on a day to day basis using tact and diplomacy at all times

Medical Secretary – Duties and responsibilities:

  • Open/Lock Clinic when necessary
  • Put server on
  • Check emails and reply as necessary
  • Check Consultant diaries
  • Book appointments on receipt of phone calls and written referrals
  • Record appointments in referral book
  • Make up new notes
  • Sent confirmation appointment emails
  • Create clinic lists and liaise with reception/admin re pulling and prepping of notes
  • Complete daily activity sheet
  • Reminder calls for appointment
  • Waiting list management
  • All queries should be logged via patient query or alert on Bluespier and in notes in applicable
  • Deal with medical queries as they arise.       Informing SPC doctors or liaise with nurses as appropriate
  • Liaise with Bluespier , Computer Strategies, and Britannic (phones)
  • Ensure correct voicemail is recorded and retrieve messages daily
  • Check results as they arrive and download from system, nurse to check all bloods received and pass to consultant for dictating if appropriate. Email results to patient
  • Maintain information folder in secretaries’ office in order to keep up to date
  • Check clinic lists daily
  • Maintain information sheets for the SPC
  • Facilities
  • Order stationery ,Tesco, coffee, biscuits
  • Keep informed and up to date regarding pricing , liaise with accounts
  • Staff meetings
  • Staff Meeting agenda to be typed and distributed. Clinic Manager/Med sec back up
  • Minute taking for management meetings to be typed and distributed
  • To attend mandatory training sessions and any appropriate to role
  • Occasional pharmacy and accounts assistance
  • Occasional franking of letters and taking post
  • Ad hoc duties as required to fit suit the needs of the business

Reception – Duties and responsibilities

  • To meet and greet all patients entering the clinic
  • To book people in, check personal details along with their GP and Insurance details
  • To ensure that the clinic is prepared at the beginning and end of the day
  • Open and secure clinic at the beginning and end of the day if appropriate
  • To prepare waiting room for the day’s clinic i.e. sufficient cups, spoons and sugar, water and biscuits
  • To check the waiting room on a regular basis
  • Keep cloakrooms fully stocked
  • Prepare food for patients as necessary after procedures
  • To retrieve messages from night voice mail and action
  • To answer telephone calls and forward if appropriate
  • To pull notes from clinic lists
  • Prepping of clinic notes SPC and visiting consultants
  • Access emails and action or forward where appropriate
  • Filing
  • To compile new patient packs
  • To print labels for clinics for other consultants clinics
  • To maintain up to date forms for the clinic
  • To stock reception with any relevant paperwork
  • Take payments and liaise with accounts if any queries
  • Fill the dishwater at the end of the day
  • To make sure that all windows are closed, computers, lights are switched off
  • Magazine distributions in waiting room
  • Check and sign off toilet, waiting room and fridge rota

This job description is not an exhaustive list of duties but is intended to give a general identification of the range of work undertaken and will vary in details in the light of changing demands and priorities within the clinic. Substantive changes in the range of work undertaken will be carried out in consultation with the job holder.

It is now a requirement of the CQC that you accept personal responsibility for compliance with infection control and safeguarding policies and procedures at any time when you are working at The Surrey Park Clinic (IHG) Limited.

Copies of all policies are available from the Human Resources Department.

TRAINING

To attend staff training where necessary.

CONFIDENTIALITY

The contractual relationship between The Surrey Park Clinic (IHG) Limited and its employees is founded on trust. Employees will treat as confidential all information regarding the business of the clinic, patient data (including a person’s attendance at the clinic for whatever purpose), information with regard to and agreements with suppliers, and information gained about other employees and consultants. Any break by an employee will render an employee liable to disciplinary action and may result in termination of employment with The Surrey Park Clinic (IHG) Limited.

HEALTH AND SAFETY

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

EQUAL OPPORTUNITIES

The Surrey Park Clinic (IHG) Limited aims to promote equal opportunities. Members of staff must ensure that they treat other members of staff, patients and visitors with dignity and respect at all times and report any breaches of this to the appropriate manager.

Revised 2016

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